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Posted: Friday, 4 November 2016, 0:08

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Vacancy Title: Administration Assistant

Employer Name: Index Thame Valley

Employer Address:

Index Thame Valley
The Orchard Barn
36 High Street
Wheatley
Oxford
OX331XX

Employer Website: www.indexpi.co.uk

Contact Details: Debbi Montgomery or Jacqueline barker - Directors

No. of Vacancies: 1 Full time

Company Background

Index Property Information is a unique provider of conveyancing searches and reports to the property industry. By working closely with every Local Authority in England and Wales we are able to provide both Regulated and Council Local Searches as well as all other reports and products required by Solicitors and Conveyancers.

We have developed a simple business philosophy that is centred on providing a personal service, whilst utilising modern technology. This enables us to provide fast, efficient and accurate information allowing our clients to save time, money and effort.

Index Thames Valley, is an independent business, which operates as part of a national network. We’re looking for the right people to join us in a fast-growing business that is passionate about service and dedicated to providing a great working environment with opportunities for personal growth.

The candidate should be excited about joining a growing business. You will join a small dynamic team and will need to have excellent telephone skills, attention to detail and understand the importance of personal service.

Description of Vacancy

Full training will be provided to enable the candidate to carry out the following duties

· Sort and distribute incoming mail and dispatch outgoing mail
· Compose and send business correspondence via Word and Email (Outlook)
· Deal with telephone enquiries from customers, attend to visitors and assist other staff in the organisation with their enquiries
· Research and collate data
· Inputting of data into Case Management System
· Order products and services from supplier companies and Local Authorities
· Operate a range of office machines such as photocopiers, scanners and computers
· File papers and documents
· Undertake other duties such as producing invoices and basic book keeping


Training will be given in all aspects of the position, with regular feedback to ensure that the successful candidate is supported in their progress.

Candidate Qualities

The following abilities are required:
1. A good telephone manner
2. Confidence in asking questions and verifying information
3. Professional attitude and presentation; polite, calm and customer-focussed
4. Ability to source information from websites and via the telephone
5. Computer literacy; Word, One note, Publisher and Excel skills would be a bonus, but not a requirement. The ability to type accurately is important
6. Working as part of a small team in a larger organisation, inter office relationships are important for order processing, so the candidate should be helpful by nature and be able to provide assistance to other offices.
7. Attention to detail and inquisitive in nature
8. Working to deadlines so excellent time management skills required

Office Hours
We are flexible in terms of the hours worked and can fit around the candidates preferred hours.
The office is open Mon-Fri 8.30 to 17.30

Hourly Rate
We offer the National Living Wage (age specific).

Future Prospects
This role will enable the successful candidate to experience life working in a fast growing industry where customer service is vital. They will experience working to deadlines and delivering first class results to a demanding customer audience.

This experience will reflect extremely well on any CV and, within Index Thames Valley there is progression available to supervisory positions as the business grows.

Index Thames Valley provides a positive environment where individuals are treated with respect and their contribution is both appreciated and rewarded

Training to be provided
On the job:
Comprehensive introduction to all systems and processes

Accompanying manuals and guides provided as well as ancillary reading material

Work ‘shadowing’ and mentoring

Comprehensive and regular reviews and feedback

Work regularly checked for accuracy and issues highlighted and discussed

Vacancy Location: As per address above

Qualifications Preferred: Maths and English GCSE as a minimum

Email: thamesvalley@indexpi.co.uk

• Location: Oxford

• Post ID: 16200168 uk
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